Agents in the Trades

AI agents that do the paperwork, so crews can do the work.

Real agent workflows running today on solar, construction, and field jobs — daily logs, material orders, safety talks, commissioning docs. Each one broken down honestly: what it does, what it costs, and where it breaks.

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Today's Use Case

The newest workflow, fresh off the job — a new one lands here every day.

Use cases

Every workflow here runs on a real job. Start with the one that eats the most of your week.

Communication

Reviews answered in your voice, and mined for the fix, not just the stars

It is 8:15 a.m. on a Monday and the owner of a nine-truck plumbing and HVAC shop is staring at four new Google reviews from the weekend on his phone — two five-stars with no text, one four-star that mentions a late arrival, and one two-star...

Quality

Every call scored, not just the ten someone had time to hear

It is 9:05 a.m. on a Tuesday and the office manager at a fourteen-truck HVAC and plumbing shop is staring at last week’s call report: hundreds of calls in the system, and coaching notes built from the ten recordings someone had time to hear...

Materials

The part that was superseded, caught before the truck rolls

It is 6:40 a.m. and the dispatcher at a twelve-truck HVAC shop is staring at yesterday’s diagnosis on a nineteen-year-old packaged unit: a blower motor, part number written down from the nameplate, and a tech scheduled to roll at seven...

Finance

Dead stock found before it eats the warehouse

It is 8:20 a.m. on the first Monday of the month and the warehouse manager at a ten-truck HVAC shop is staring at a shelf of filters and motors bought for jobs that already closed — while the system says another restock order is ready to send...

Hiring

Green techs routed toward the hours their next license actually needs

It is 7:05 a.m. at the dispatch board and the service manager is staring at two screens that do not talk to each other: today’s board, already filling, and a spreadsheet showing a second-year apprentice still short on...

Sales

Every new install leaves with a service plan attached

It is 11:20 a.m. on handover day in a mechanical room and the facilities manager is staring at the startup sheet for new rooftop units — warranty dates, filter sizes, and the question his boss will ask...

Office

Subs matched, paid, and scored without the spreadsheet

It is 4:15 p.m. on a Friday and the operations manager at a sub-heavy roofing shop is staring at the spreadsheet that runs her whole week — three sold jobs, nine sub crews, and no honest answer to...

Estimating

The estimate that shows the rebate before the homeowner asks

It is 6:40 p.m. at a kitchen table and the comfort advisor is staring at a replacement estimate on his tablet — a gross price, while the only number the homeowner actually wants, what she pays...

Dispatch

Marketing holds the board before it launches the campaign

It is 9:12 a.m. on a Monday and the marketing manager at a three-truck HVAC shop is staring at two things at once: a $79 tune-up campaign ready to send to 1,400 past customers, and a dispatch board already...

Office

No more hold music to get a warranty job authorised

It is 10:18 a.m. and an HVAC tech is standing in a utility closet, phone on speaker, on hold for the third time this week — diagnosis done, part on the truck, and the only thing between him and...

Dispatch

Rain at 6 a.m., and the whole landscaping day re-plans itself

It is 6:04 a.m. and the operations manager at a landscaping shop is staring at two screens at once: a radar band turning red over the service area, and a dispatch board holding fourteen...

Materials

The equipment record that fills itself in from the nameplate

It is 7:20 a.m. in a commercial service office and the parts coordinator is staring at a half-empty equipment record — a rooftop unit with a model number, no manufacture date, no filter size, and a tech already...

Maintenance

The diagnosis starts before the truck rolls

It is 6:50 a.m. in a light-commercial service office and the dispatcher is staring at a single alarm — not cooling — for a rooftop unit across town, with no readings, no history, and a tech about to...

Finance

Hands still dirty, invoice already sent

It is 3:40 in a crawlspace doorway and the tech is still in gloves, tools on the drop cloth, staring at a finished job that still needs an invoice typed, sent, and chased...

Estimating

The load calc and the permit paperwork, done on the iPad in the living room

It is a Tuesday evening in a living room and the comfort advisor is walking the walls with an iPad while the homeowner watches — no tape measure, no graph paper, and a load calculation that has to...

Communication

The tune-up list that texts itself before the season turns

It is the last slow week of September and the office manager at a mid-size HVAC shop is staring at a spreadsheet of maintenance customers due for tune-ups before heating season — and at a dispatch board with...

Communication

A photo of the leak books the job

It is 10 p.m. and a homeowner is kneeling in front of a leaking water heater, towel on the floor, sending a photo of it over WhatsApp to the plumbing shop whose number is still on the side of the unit...

Communication

The Yelp lead answered before the shop next door sees it

It is 7:42 on a Saturday night and the owner of a two-truck plumbing shop is on a ladder finishing a rough-in when his phone buzzes — a homeowner has just sent a Request a Quote through Yelp, and three other shops are...

Quality

The declined fix that comes back three times gets flagged for you

It is the third visit this year to the same rooftop unit, and the service manager is staring at three separate job summaries that each mention the same worn component — noted, quoted once, declined...

Sales

The quiet estimate that gets worked for 30 days — and stops itself when it books

It is 4:50 p.m. in a residential HVAC office and the comfort advisor is staring at a board of open estimates — eleven sent this week, three answered, the rest gone quiet while the phones...

Hiring

The applicant screened, cert-checked and interviewed before a rival calls back

It is 9:40 in the morning in a busy HVAC shop and the service manager is staring at three applications that landed overnight, a dispatch board already full, and no quiet hour to call any of them back...

Estimating

The job that’s going to lose money, flagged in week one

It is Friday of week one in the job trailer and the superintendent is staring at the first job-cost export — labor already running hot on one cost code, quantities barely...

Field Ops

The alarm stack, triaged before the first truck rolls

It is 6:15 in the O&M office and the lead is staring at a weekend of alarms — inverters offline, strings underperforming, comms drops that fired forty times and cleared — with one real...

Money

The pay application, checked line by line before it leaves the office

It is the twenty-fifth, and the pay application is due. On the project manager's screen: this month's application, last month's, the schedule of values, a folder of lien waivers, and a month of daily reports...

Estimating

The carrier scope, line-checked for everything it left off

It is 4:40 p.m. at the supplement desk and the estimator has two documents open: the carrier's Xactimate scope on the left, her own field scope on the right. The carrier's version is...

Sales

A halftime coach in the truck, before the rep walks back in

The first sit ended without a close. In the truck, while the quote is being written, an agent scores the kitchen-table conversation against the sales process...

Finance

The unbilled job hiding in your own board

The job wrapped three weeks ago. The invoice was never sent. An owner asks the assistant connected to his Jobber account where the board is leaking — and gets the unbilled work back...

Dispatch

The 8 a.m. board that assigns itself — and backfills its own cancellations

It's 8 a.m. in a Toronto HVAC and plumbing shop, the phones light up on twelve inbound lines, and the dispatcher has to choose between answering the queue and getting 25 techs...

Reporting

Site photos sorted into the daily record

It's 5:40 p.m. in the site trailer and the superintendent is scrolling his camera roll — hundreds of photos from the week — looking for the one trench shot taken before...

Quality

Megger test records that file and flag themselves

It's late afternoon at the combiner boxes and the tester is staring at a megger display, shielding it from glare, a smudged paper form in his other hand. The next...

Materials

Submittal and RFI chase, run by an agent

It's Tuesday in the site trailer and procurement is asking for a release date. The superintendent opens the submittal log expecting green — and finds the...

Field Ops

The paper form that builds its own app

It's 6:50 a.m. in the site trailer and the foreman is staring at a clipboard: yesterday's equipment check half-filled in pencil, a safety form photocopied until...

Communication

An iMessage agent that takes the job while you're on one

It's 8:40 p.m. and the owner of a three-truck plumbing shop is under a house swapping out a water heater when a homeowner three towns over texts the number off the truck...

Management

Two-week lookahead, built not typed

Every Friday afternoon, the superintendent opens the master schedule, a delivery tracker, an inspection list, and last week's lookahead, then rebuilds...

Materials

Three-way match on every delivery

A truck shows up at the laydown yard. The driver wants a signature and a fast turnaround. Someone counts pallets, not boxes, signs the ticket, and the...

Safety

Weather go / no-go for rooftop work

Rooftop weather calls get made at 5:40 a.m. in a truck, with a phone in one hand. The superintendent glances at a forecast app, sees nothing alarming,...

Field Ops

QR-code crew check-in

On a commercial solar site, the sign-in sheet lives on a clipboard at the gate trailer. Half the crew signs in. The other half arrives while the...

Money

Per diem and lodging, tracked to the dollar

A superintendent running a solar build three hours from the home office has a crew on the road for weeks. Each person earns per diem. Each person also...

Quality

Inspection-readiness checklist from open punch items

Two weeks before a final inspection, the open items live in four places. The punch list is in a spreadsheet or project app. Commissioning gaps are in...

Safety

Incident and near-miss reports by voice

A near miss happens at 9:40 on a rooftop array. A module slips from a rail clip while two installers are carrying it, and it lands on the deck a few...

Reporting

Manpower forecast by cost code

Labor overruns rarely show up on the day they happen. They show up when the weekly cost report lands, and by then the hours are paid and the crew has...

Quality

Punch-list photo chase

Closeout on a commercial solar array or a tenant buildout comes down to the punch list. Every item has an owner and a due date. Every item also needs a...

Field Ops

Meter and tool check-out log

On a commercial solar job, test gear moves around. The megger goes to the combiner box crew on Monday, the clamp meter rides in someone's truck, and...

Communication

End-of-day voice memo to tomorrow's plan

At quitting time, the superintendent knows everything. Which rows of modules got landed, which trench failed its compaction check, which delivery...

Safety

Safety meeting, prepped by an agent

The weekly safety meeting gets built in the truck, ten minutes before the crew gathers. The superintendent grabs a topic from a binder or a generic...

Safety

JHA drafted from the day's scope

Most job hazard analyses get written in a hurry. The crew is on site, the truck is unloaded, and someone has to fill out the form before the first task...

Management

Certification expiry tracker

A lapsed card rarely gets noticed on the day it expires. It gets noticed when an inspector, a GC safety rep, or an owner's site orientation asks to see...

Quality

Closeout binder, assembled as you go

Substantial completion hits, and the owner wants the closeout package. Now someone is digging through email for the inverter O&M manual, calling the...

Materials

Long-lead gear tracker

Switchgear gets ordered in the spring and is needed on site in the fall. In between, nobody looks at it closely. The PO sits in a folder. The vendor...

Field Ops

Ask the drawings

A foreman is standing at the end of a row of racking and needs to know the conduit size for the home run to the combiner. Or the embed depth at a pier....

Management

Change-order first draft

A scope change rarely announces itself. The AHJ inspector wants a different conduit routing at the inverter pad. The owner's rep walks the array field...

Management

Schedule scenario planning, run before you commit

A superintendent looks at a three-week lookahead and has to pick one plan. The module delivery slipped two days. The forecast shows rain midweek. One...

Safety

A second set of eyes on safety compliance

The JHA gets written at 6:15 in the morning, on the tailgate of a truck, by someone who also has a delivery to chase and a crew waiting. It gets copied...

Management

The 6 AM superintendent's brief

Weather, crew, deliveries, and open loops assembled overnight into one page — sorted Must, Should, Could — before the crew mobilizes.

Payroll

Time records reconciled before payroll runs

Timekeeping punches, daily manpower counts, and the crew roster checked against each other before payroll is due — one exception list to fix, a day early.

Reporting

Daily logs that write themselves from delivery tickets

Photos of delivery tickets emailed in, parsed by an agent, and posted as a draft daily log — manpower, materials, and notes ready for review.

Materials

A gate on every material order before it goes out

An agent checks every line for a valid cost code and quantity before the order reaches purchasing. Bad lines bounce back with the reason.

Safety

Toolbox talks generated from the day's actual work

Pick the topic from today's scope, get a ready-to-send talk with a 30-second script — matched to the hazards the crew is actually facing.

Communication

A voice agent that takes field updates by phone

Foremen call in progress, blockers, and headcounts. The agent transcribes, structures, and files the update where the office can see it.

Management

A morning audit of every open loop

One scan of email, calendar, and messages each morning: who is waiting on you, what is stranded, ranked by what delay costs most.

Reporting

Production reports built from field counts

Crew counts and installed quantities in, formatted production report out — same template every day, no Sunday-night spreadsheet sessions.

Quality

Commissioning paperwork that tracks itself

Megger and insulation-resistance results logged as they happen, gaps flagged before closeout — not discovered during it.

Communication

Real-time translation for mixed-language crews

Live translation earbuds plus an agent that keeps a bilingual glossary of your site's terms, so safety instructions land the first time.

Training

An exam drill agent for journeyman candidates

Timed practice sets in the real exam format, weighted to weak topics, drilled in the gaps of a field schedule — no classroom required.

Money

A monthly audit of what your accounts quietly drain

An agent pulls spending by category, flags new and rising subscriptions, and lines up cancellations for your approval. Nothing cancels itself.